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more m*sh pc woes!!!

Posted: 28 Jan 2007, 18:22
by tonymadge
well it goes from bad to worse and all you get from m*sh is no wukkin furries...I find them useless when it comes to help.
Ok here goes the tale of woe
booted PC up yesterday all I got was ntoskrnl.exe missing or corrupted replace file. hmmmm not easy if pc wont boot! anyway tried mush recovery cd and that did a brilliant job of installing another windows boot on the pc so now I have a duff one and an incomplete one..pc gets confused and tells me missing HAL.DLL file or corupt.... so I today fit a 80gb ide drive in, reinstall windows to that ...so far so good... edit boot ini file on the duff windows drive so I dont get multiple boots, then replace missing /buggered files.
all fixed.
NO :doh: life is not that easy, still get the missing HAL file on boot and the inevitable hang... so I am now copying all my files to the spare disc 80gb FS alone!! then I will try a reinstall on the duff windows drive. Only doing this as I have spent 2 days friggin about with this pc and don't want to spend another 2 days re loading all the software!
God I hate computers..especially built by that show of......t mush :curse:

Posted: 28 Jan 2007, 18:31
by Paul K
I feel your pain, Tony. I've had to reformat this one a couple of times and its a monumental pain in the rear, isn't it.

Just one question...who or what is m*sh ?

Posted: 28 Jan 2007, 18:38
by tonymadge
m*sh (mesh) are a major computer company that win awards for superb systems...or so the ads say. I have found from my experience to be less than that I won't state the story on an open forum but suffice to say I would not buy a thing from them again

Posted: 28 Jan 2007, 18:40
by Paul K
Right, a name to avoid when I upgrade later this year.

Posted: 29 Jan 2007, 07:05
by Viscount Cornbank
Couldn't agree more Tony, their aftersales service is diabolical :tuttut:

Fraser

Posted: 29 Jan 2007, 18:36
by jeggsy
Never experienced Mesh myself but had good experiences with Evesham.

Work in an IT department and all we use is Dell desktops, laptops & servers and found their support to be top-notch for business. So-say Dell's support for home users isn't the best but I can't confirm that.

Posted: 31 Jan 2007, 10:58
by tonymadge
Ok an update...I finally found what the problem was and PLEASE TAKE NOT IF YOU EVER GET THIS MESSAGE ON START UP ( before windows starts)
NTOSKRNL.EXE is missing or corrupt reinstall.
I went the hard way round to fix this. I won't go over old stuff..
Anyway the cause..THE KEYBOARD!!!! if you get that error message remove keyboard, if it boots up ok thats the problem.
Ok advice line shut. :smile:
Today I got a bit nearer a working PC.
I have two problems a hardware conflict, now sorted. The final one... the PC does not shut down itself anymore, I am told that the pc can now be switched off. I have not seen this message since Win98!
I relented and phoned Mesh today went through a stack of things but it seems under the computer icon in hardware / device manager I have ACPI Uniprocessor and Standard PC icons.
the Standard one is working the other is not. Now I am told this is the one I need as it contains the power management rubbish. However Mesh then talked me through a re-install of windows. I put the phone down and thought.. knickers to that and stopped it. I am not sure if this will cure the problems or not..any advice?
like I say its 95% working now just this problem to resolve.

Posted: 31 Jan 2007, 11:11
by DaveB
Hi Tony,

I fell foul of a Windows Recovery disc last year on a Novatech system. I think the initial error was 'corrupted or missing boot.ini' :shock: Reading the gumf that came with it, the advice given was to insert the recovery cd and at the prompt, select 'Repair'. Didn't sound too painful though I admit I was sceptical of any success. My scepticism wasn't unfounded!!! The recovery didn't offer me 'Repair'.. it went off and installed (or tried to) Windows again :crying:
I got in touch with Novatech and the nice man said.. yes, that was likely to happen! :doh: In the event, it turned out to be a dead HD :sad:

ATB

DaveB :tab:

Posted: 31 Jan 2007, 11:17
by DanKH
Should have been a dead salesman...

Posted: 31 Jan 2007, 13:21
by DaveB
Well.. the chap I spoke to was helpful and sympathetic. He posted copies of the software required to check my HD for errors which is how I confirmed it was close to ceasing its mortal coil. The folk responsible for writing the 'Recovery Disc' booklet are the ones requiring a firing squad :-$

ATB

DaveB :tab: