You know when you make a Hotmail (or these days, a Windows Live) email account.. it asks for an alternative email address which can be used for any number of reasons.. not least of all to recover your Hotmail account should something go wrong. Now.. when I opened my Hotmail account years ago.. my alternate email address was at btinternet.com. That was fine until I got rid of BT! If I want to make security changes to my Hotmail account now.. it wants to send a code to the BT address to verify I'm the bonafide user. I've looked at Hotmail until I'm blue in the face and I can't find a way around Hotmail/Windows Live wanting to use the old BT address.. a Catch 22. Also.. I can't find any way to change the alternate address.
Do any of you clever chaps know a workaround?
ATB
DaveB
There IS a radio button in that section that says 'I have neither of these' (referring to either a code or the old email address) so perhaps I should take a look at that. I got an email a couple of days ago saying there had been unusual activity regarding Alison's Hotmail account and on this account, my Hotmail address is the alternate so I was able to confirm that and get a code to see what was happening on Alison's. It's all very vague though and not particularly well laid out. I'm not expert on these things but I thought I'd have had a better idea of what to do!!
In the event.. it brought up a page showing attempted access on Alison's account from some git in Glasgow. You click on the map and it comes up with a choice.. is this you or is this not you. Click on this is NOT you and 'Live' confirms someone is trying to get into the account and advises changing the password which we did.
Looking on my Hotmail.. there have been attempts to hack it from all over the world.. Russia, Australia, Africa and others! This prompted me to change my password again but I immediately came up against it wanting to send a code to 'let me in' to my old BT account. MS haven't asked me for a password change verification so I guess these plebs have been unsuccessful thus far
ATB
Dave
This prompted me to change my password again but I immediately came up against it wanting to send a code to 'let me in' to my old BT account. MS haven't asked me for a password change verification so I guess these plebs have been unsuccessful thus far 
