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Complaints Department

Posted: 27 Jul 2016, 20:13
by adysmith
After flying the DC3 for hours and hours I discover it has given me an "overspeed taxiing" penalty.

WTF?? I rolled down the runway at Gib, took off, climbed to FL90, and on landing at Northolt stopped fairly quickly.

All I can assume is that it registered a small skip and bounce at Gib (not unusual in the DC3) and presumed I had landed.

Can someone investigate and how do I get that cancelled?

Re: Complaints Department

Posted: 27 Jul 2016, 20:36
by DaveB
I've flagged the flight for review and asked that the penalty be removed or.. the flight deleted. Don't use this airframe until the review is complete. Do you have text messages turned on? I always had it on though to be honest, it may not have flagged this.
ATB
DaveB B)smk

Re: Complaints Department

Posted: 27 Jul 2016, 22:39
by adysmith
What do you mean text messages turned on?

Re: Complaints Department

Posted: 27 Jul 2016, 22:50
by DaveB
When I used to fly, there was an option to have events displayed in text along the top of the screen. It would display things like taxi, takeoff, landed e t c. Whether it would display taxi over-speeds.. I can't remember. It would definitely show an overspeed below FL100, landing lights and parking brake though it wouldn't show if you started a flight with the parking brake off. You'd only get this sorry news at the end! 8)

ATB
DaveB B)smk

Re: Complaints Department

Posted: 27 Jul 2016, 23:47
by blanston12
I looked at the flight and unfortunately the black box data does not show when the penalty happened, looks like it started recording 3 hours into the flight. But the penalty is already cleared.

Re: Complaints Department

Posted: 28 Jul 2016, 00:10
by DaveB
Thanks Joe :thumbsup:

I couldn't see anything untoward in the Black Box either. Odd that it started recording 3hrs in *-)
ATB
DaveB B)smk

Re: Complaints Department

Posted: 30 Jul 2016, 22:37
by adysmith
How long does it take for the flight to either be reviewed or deleted?

Re: Complaints Department

Posted: 30 Jul 2016, 23:05
by DaveB
That's very much a case of how longs a piece of string mate. Depends on who's available at FSA and their current workload. Is it still showing under review? Joe has cleared your penalty so I presumed it was good to go.
ATB
DaveB B)smk

Re: Complaints Department

Posted: 03 Aug 2016, 08:51
by adysmith
The penalty has been cleared so I think I will take a DC3 to Lisbon today.

BTW GAMPP has been sat at Aberdeen at 96.1% for a week and more needing maintenance.

Re: Complaints Department

Posted: 03 Aug 2016, 17:36
by DaveB
OK.. I'll see to that one. If anyone feels like taking the piston props on as a fleet manager.. I'm more than happy to relinquish my tenure ;)
ATB
DaveB B)smk